What's the best way to motivate shy, non-motivated, low-level sysadmins?

• This is a question we didn’t get to address during the talk. The responses now are added after-the-fact

• Neil – I am not sure what kind of folks this really refers to, but motivation is complex. I am not a trained mental health professional and won’t play amateur psychologist. If the person’s work is poor I would try and provide